Assignments

We will only accept work that we are qualified to perform and in which the client can be served effectively.
We will not make any misleading claims and will provide references from other clients if requested.

Commissions / Financial Interests

We will neither accept commissions, remuneration nor other benefits from a third party in connection with recommendations to a client without the client's knowledge and consent nor fail to disclose any financial interest in goods or services which form part of such recommendations.

Confidentiality

We will treat client information as confidential and will neither take personal advantage of privileged information gathered during an assignment, nor enable others to do so.

Disclosure and Conflicts of Interest

We will disclose at the earliest opportunity any special relationships, circumstances or business interests which might influence or impair, or could be seen by the client or others to influence or impair, the consultant’s judgement or objectivity on a particular assignment.

Fees

We will agree independently and in advance on the basis for our fees and expenses that are reasonable, legitimate, and commensurate with the services we deliver and the responsibility we accept. If a change in the fee structure is anticipated for any reason, this will be discussed and agreed with the client beforehand.

Personal Conduct

We warrant that anyone engaged by us or working on our behalf will be of good reputation and character and will behave to the highest ethical standards.

Recruiting

We will not make offers of employment to or engage any member of the client's staff nor use the services of any such person either independently or via a third party unless they have first obtained the client's written consent.

Standards of Service

We will carry out the duties, which we have undertaken for the client diligently, conscientiously and with due regard to the client’s interest. We will maintain a fully professional approach in all dealings with clients, the general public and fellow professionals

Unrealistic Expectations

We will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific management consulting and advisory services. We will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, project plan, and fee arrangements has been established with the client. We will advise the client of any significant reservations we may have about the client’s expectation of benefits from an engagement.