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ISO 9001 – Quality Management

The most widely known and used standard ever produced by the International Organisation for Standardization, ISO 9001 is the most popular quality assurance and business management standard in use today.

ISO 9004 – Managing for Sustained Success

This standard provides a wider focus on quality management than ISO 9001; it addresses the needs and expectations of all relevant interested parties and provides guidance for the systematic and continual improvement of the organization's overall performance.

ISO / IEC 17025 – Calibration & Testing

SO/IEC 17025 is the main standard used by testing and calibration laboratories. There are many commonalities with the ISO 9000 standard, but ISO/IEC 17025 adds in the concept of competence to the equation. And it applies directly to those organizations that produce testing and calibration results. The standard was updated in 2005 to ensure closer alignment with ISO 9001:2000

ISO 27001 (Information Security Management)

ISO 27001 provides best practice recommendations on information security management, risks and controls - similar in design to management systems for quality assurance (the ISO 9000 series) and environmental protection (the ISO 14000 series).

European Foundation for Quality Management (EFQM) Model

The EFQM Excellence Model is the most popular quality tool in Europe, used by more than 30 000 organisations to improve performance. It supports you to self-assess and reflect. 84% of members claim that the EFQM Model helps to improve their organisation.

The Balanced Scorecard

The Balanced Scorecard is a performance planning and measurement framework, with similar principles as Management by Objectives, which was publicized by Robert S. Kaplan and David P. Norton in the early 1990s. By focusing not only on financial outcomes but also on the operational, marketing and developmental inputs to these, the Balanced Scorecard helps provide a more comprehensive view of a business, which in turn helps organizations act in their best long-term interests.